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Inside Sales Representative

We are currently recruiting for a Inside Sales/Customer Service for one of our clients located in Scarborough.The shift is from 8:30AM to 4:30PM Monday through Friday. Prior experience or knowledge in customer service.

Duties and Responsibilities

  • Respond to incoming phone calls for orders, quotation, inquires and issues
  • Screen incoming fax, email and online orders
  • Enter stock, factory and outside supplier orders
  • Enter purchase orders to outside suppliers
  • Maintain customer account information
  • Email, fax or mail customer quotations
  • Follow up customer inquiries /quotation
  • Assist walk in customer
  • Respond to customer problems with patience and courtesy
  • Increase sales thru up-selling and cross-selling
  • Promote additional products\contact inactive accounts


  • 2-5 years’ experience in customer service
  • Excellent oral and written communication skills
  • Highly organized, able to multi-task and prioritize work
  • Strong interpersonal skills with both co-worker and customers
  • Post-secondary coursework considered an asset

Please send your resumes to this posting, selected candidates will be contacted OR you may call 416.759.1500. All resumes received are strictly confidential.

e-mail: (Microsoft Word format only)

Direct Staffing Solutions Inc. is an equal opportunity employer and all applicants are welcome. We thank all candidates for their interest, however, only those selected for an interview will be contacted. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.

Position: Inside Sales Representative
Reference #: dss201901
Location: Scarborough, Ontario
Type:Full Time

• Valid SIN Card
• Picture ID
• Proof of Completion of Workers Health and Safety Awareness in 4 Steps

Salary: $40,000-$45,000

Reference #: dss201901

To apply for the position, please forward resume stating qualifications, experience, references and the appropriate reference number.

e-mail: (Microsoft Word format only)